Terms & Conditions

Terms & Conditions

Informagenics Kft is the company that will sell the products to you on this website ans it is acting under the laws of Hungary.

ORDERS, SHIPPING & RETURNS

HOW DO I PLACE AN ORDER?

Browse items for sale, select your size and tap “Buy.” After you tap buy, enter your contact information, select a payment option and your items will soon be on their way to you.

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept several methods of payments. For current moment we accept MasterCard and Visa.

CURRENCY

CAN I PAY IN MY LOCAL CURRENCY?

All fees are listed in EUR, unless otherwise stated. We are not responsible for currency exchange rates, except as described below. If you are an international buyer, you may have the option to buy items in your local currency or US dollars. If you opt to pay in your local currency:

We'll automatically display your order total in your local currency on the checkout page. Your order total includes the foreign exchange rate as well as any applicable fees or costs.
If you return a purchase that was purchased in your local currency, you will receive Credit in the amount you paid in your local currency converted to EUR.

Because foreign exchange rates fluctuate, the price you see for an item in your local currency on one day may be different from the price for that same item on another day. The foreign exchange rates we apply are updated daily. We takes no responsibility for the accuracy of any foreign exchange rate applied to your purchase or return.

I’M HAVING ISSUES PURCHASING. WHAT DO I DO?

Occasionally our payments processors are unable to complete your purchase. This can be for a number of reasons, including an incorrect credit card number, insufficient funds or wrong zip code. Please review the card number you entered and the zip code first and if those are correct, we recommend contacting the card-issuing bank. If you’re still having issues, please contact us for additional assistance.

CAN I CANCEL MY ORDER?

You may cancel your order within 24 hours of placing it or before it is confirmed by the seller - whichever comes first. If 24 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled.

DO YOU ACCEPT RETURNS?

We want you to be happy with your purchase, which is why we accept returns on purchases that are in the same condition as when shipped.

HOW MUCH DOES SHIPPING COST?

The cost of International shipping is €10. Shipping is not available for orders to be delivered to PO Boxes or military bases.

Customers may incur additional charges for purchases of multiple items (more than 10 items) or heavy items more than 1 kg.

WHEN WILL I RECEIVE MY ORDER?

It will typically take 7-10 business days (M-F) for orders to be delivered to a buyer. For international orders, delivery times vary due to customs.

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN PLACED?

Please note that we are unable to change a shipping address once the order has been shipped out. Address can be changed during 24 h after the order was placed.

I NEVER RECEIVED MY ORDER. WHAT DO I DO?

First of all make sure your order was shipped. If it was, check the tracking number to see where the order is currently located. If it was delivered and you still have not received your order or if you placed your order through the website, please contact us.

For security and privacy reasons, we ensure successful delivery to the shipping address provided at checkout.

My order was canceled. Can I still buy the item?

If your order is canceled, the item may still be available for purchase. Please note, the item may not be available at the same price as your canceled order.

Refund Policy

Thanks for purchasing our products!

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

Company provides a 14-day period to submit any type of complains starting from the date you received the item.

Our billing descriptor is forhealth442037692623